MTP ® Subscription Service Agreement
By clicking the “I accept” button,
or by using the MTP service or continuing to use the MTP
service this service agreement is valid and in effect.
MTP and you (the “customer”) fully agree
to the following terms and conditions. You represent that
you are 18 years of age or older and have the legal power
and authority to enter into this agreement. If you are
signing up to use MTP’s various products and services
on behalf of a company, you represent that you have complete
authority to bind the company to the terms governing the
use of the MTP services, and the term “customer” means
your company and all of its employees. If you do not agree
to the terms of this agreement, or if you do not have
the authority, then you must select the “I decline” button
and will not be given access to use any MTP service.
Customer and Users.
The term “Customer” shall mean the individual
or legal entity identified to MTP during registration for
any MTP product or service via any MTP web site. The term
“User” and “Users” shall mean an individual,
and if the Customer is representing a business, the term shall
also encompass its employees or agents, who access the Service
established by the Customer.
The Service.
MTP will provide the Customer with the use of MTP’s
web-based software, consisting of a browser interface, domestic
and international voice and data transmission, data encryption,
available data access, wireless and wireline services and
data storage. The Customer’s sign-up and registration
for, or use of, the Service shall be deemed to be agreement
by the Customer to abide by all the terms and conditions of
this Agreement.
Service Access and Availability.
The Customer is responsible for obtaining and maintaining
all computer hardware, software and communications equipment
needed to access any MTP Service, and for paying all third-party
access charges incurred while using the Service. MTP warrants
that the MTP Service will have 100% uptime reliability. If
the Service experiences an outage, the Customer will be entitled
to a refund of Total Monthly License Fees equal to the prorated
number of minutes of the reported outage. The Customer acknowledges,
and agrees, that written notice from the Customer showing
proof of the outage must be made within 10 days of the outage,
and that planned outages in which MTP provides at least 24
hours advanced notice shall not be entitled to refunds.
Proprietary Software and License.
Customer acknowledges, and agrees, that the Service uses proprietary
software (the “Software”) owned by MTP, and the
Customer is being granted an individual, non-exclusive, non-transferable
license to use the Software subject to the terms and conditions
of this Agreement. The Customer acknowledges, and agrees,
that the Customer, its employees or agents, are expressly
prohibited, directly or indirectly, from attempting to discover
the source code, underlying algorithms, or technology of the
Software; rent, lease, sell, assign, or transfer rights to
the Software; modify or make derivative works based on the
Software; or use the Software in any service bureau or timeshare
capacity. The Customer acknowledges, and agrees, that MTP
retains exclusive ownership throughout the world of its Software,
including portions or copies, and all rights not expressly
granted to the Customer are reserved by MTP.
15-Day Free Trial.
On occasion, the Customer may be given a 15-day free trial
period to use the MTP Service. Commencement of the 15-day
period starts with the date of acceptance of this Agreement.
The Customer acknowledges, and agrees, that following the
expiration of the 15-day trial, MTP may notify the Customer
of the expiration of the free trial period, and the Customer
acknowledges, and agrees, that continued use of the service
beyond the 15-day trial date will automatically renew this
Service Agreement, and constitute acceptance of the obligation
for payment of the Service under the terms and conditions
of this Agreement. MTP has no obligations to Customer in any
way during the trial period.
Billing Period and Payment Method
– Monthly Payment Plans.
MTP charges and collects fees in advance for the use of the
various MTP Services. If the Customer selects an MTP product
or service that is available on the Monthly Payment Plan,
the Customer acknowledges, and agrees, that the Service will
be provided on a monthly billing cycle. A recurring billing
charge will be automatically issued to the Customer every
month for the Total Monthly License Fees. Payment shall be
by Credit Card or via ACH Debit in U.S. Dollars. The Customer
agrees to pay the Total Monthly License Fees for its account
in accordance with the license fees and billing terms in effect
at the time the fees are due and payable. The License Fees
are nonrefundable whether or not any, or all, of the User
Licenses are actively used for the Service during the payment
month. The Total Monthly License Fees, or portions thereof,
are also non-refundable if the Customer chooses to cancel
their account prior to the end of the monthly billing cycle.
Billing Period and Payment Method – Yearly Payment Plans.
MTP charges and collects fees in advance for the use of the
MTP Service. If the Customer selects a MTP Edition that is
available on the Yearly Payment Plan, the Customer acknowledges,
and agrees, that the Service will be provided on a yearly
billing cycle (12 months). A recurring billing charge will
be automatically issued to a Customer every year for the Total
Yearly License Fee. Payment shall be by Credit Card payable
in U.S. Dollars. The Customer agrees to pay the Total Yearly
License Fee for its account in accordance with the Yearly
License Fee and billing terms in effect at the time the fee
is due and payable. The Yearly License Fee is nonrefundable
whether or not any, or all, of the User Licenses are actively
used for the Service during the yearly payment cycle. The
Yearly License Fee, or portions thereof, is also nonrefundable
if the Customer chooses to cancel their account prior to the
end of the yearly billing cycle.
Calculation of Total Monthly License
Fees.
The Total Monthly License Fees charged to the Customer shall
be equal to the current number of Total User Licenses in affect
at the time of the Customers’ billing cycle, times the
current License Fee Per User rate in affect at the time of
the Customer’s billing cycle (plus any excess storage
fees). The Total Monthly License Fee applies only to those
Customers on a Monthly Payment Plan.
Calculation of Yearly License Fee.
The Yearly License Fee charge to the Customer shall be based
on a specific Yearly License Fee for a specific number of
User Licenses only. The Yearly License Fee applies only to
those Customers on a Yearly Payment Plan.
Excess Data Storage Fees.
If the amount of disk storage required exceeds these limits,
you will be charged the then-current storage fees. MTP will
use reasonable efforts to notify you when the average storage
used per license reaches approximately 90% of the maximum;
however, any failure by MTP to so notify you shall not affect
your responsibility for such additional storage charges. MTP
reserves the right to establish or modify its general practices
and limits relating to storage of Customer Data.
License Fee Per User.
The Customer acknowledges, and agrees, that the service is
billed on a License Fee Per User basis. A billable User shall
constitute any and all active User IDs setup in the Customer’s
account. MTP reserves the right to change the license fee
and usage policies, and to introduce new charges at any time,
upon a minimum prior notice to the Customer of at least 30
days.
Total User Licenses.
Total User Licenses represents the total number of users who
may access the MTP Service using the Customer’s account.
The Total User Licenses are initially established, and contracted
for, during the sign-up process, and subsequently may be increased,
or decreased, using the User setup procedures within the MTP
service. The Customer acknowledges, and agrees, that increases
in the number of User Licenses will be charged at the current
License Fee Per User rate and become billable immediately,
and that decreases in the number of User Licenses will become
effective during the next Customer billing cycle. A billable
User shall constitute any and all active User IDs setup in
the Customer’s account. The Customer also acknowledges
that it has the responsibility to contact MTP of any decreases
in the number of User Licenses prior to the next Customer’s
billing cycle.
Local and State Taxes.
Billing amounts are exclusive of all taxes, levies, or duties
that may be imposed by taxing authorities having jurisdiction
over the Customer’s access location. Due to the mobility
of access to the MTP Service, the Customer acknowledges, and
agrees, to be responsible for the payment of such taxes, levies,
or duties, if any.
Billing Errors.
The Customer must contact MTP in writing within 30 days of
receiving an invoice or billing receipt containing the amount
in question in order to be eligible to receive a credit or
adjustment. The Customer’s continued use of any MTP
product or service after any contacting MTP’s customer
service department invalidates any claim for credit or reimbursement
of charges. MTP provides services on both “flat rate”
unlimited use plans, as well as metered billing plans (customer
pays for all usage, non-unlimited use plans). The maximum
credit that a Customer shall be entitled shall be one month’s
billing.
Renewal of Service Agreement.
The Customer acknowledges, and agrees, that this Service Agreement
is a monthly agreement and shall automatically renew each
month unless either party requests a change to the Agreement
or its termination.
Non-Payment.
In the event the Customer account becomes overdue, MTP reserves
the right to suspend the MTP Service provided to the Customer.
The Customer acknowledges, and agrees, that suspension of
the account will deny the Customer, and all users accessing
the MTP Service using the Customer account, access to the
MTP Service until delinquent accounts are paid in full. In
addition to the rights granted herein, MTP reserves the right
to terminate this Agreement in accordance with the terms and
conditions of this Agreement. In the event the Customer stops
or voids any payment to MTP, claims a credit for credit card
payments for MTP Services already used, or in any way impedes
MTP’s ability to collect funds for Services already
rendered, MTP shall be entitled to interest in the amount
of 1.5% per month, plus MTP shall be entitled to recovery
of all collections costs and attorney’s fees.
Termination of Service Agreement.
The Customer or MTP may terminate this Service Agreement by
notifying the other party in writing at least 30 days prior
to the beginning of the next billing cycle. Upon termination
of the Service Agreement for any reason, the Customer, and
all users accessing the MTP Service using the Customer account,
will immediately cease all use of the MTP Service. After termination,
MTP will remove all data in the Customer account. MTP will
make a file of the Customer data available to the Customer
for a fee if the Customer makes such a request in writing
at the time notice of termination is given and all Customer
charges are paid in full upon termination. The Customer acknowledges,
and agrees, that MTP is not obligated to retain the Customer
data after termination, and will delete the data after such
time.
Accurate Customer Information.
The Customer agrees to provide MTP with accurate billing and
contact information, including legal name, company name (if
applicable), street address, telephone number, and Email address.
The Customer also agrees to notify MTP of any changes to this
information within a period not to exceed 30 days. MTP reserves
the right to terminate Customer access to the Service, without
any obligation to return Customer data, if the Customer provides
false or fraudulent contact or billing information.
Customer Account Security and Passwords.
The Customer is entirely responsible for any and all activities
that occur within the Customer’s account, and where
applicable, the activities that occur within additional accounts
established by the Customer. The Customer will choose, or
be temporarily assigned, all applicable passwords to use with
the MTP Service. The Customer shall be entirely responsible
for maintaining the confidentiality of their passwords and
account data, and where applicable the passwords and accounts
of each user accessing the Service using an account established
by the Customer. Any unauthorized use or breach of security
of a Customer account, and where applicable other accounts
established by the Customer, shall be reported immediately
to MTP.
Customer Support.
MTP, or its designee(s), shall provide Email or Telephone
support during normal business hours (9:00am to 5:00pm Eastern
Time Zone) Monday-Friday, except on holidays. MTP can be contacted
via phone toll free 877-204-3507 or via www.MTP-USA.com.
Customer Account Data.
MTP acknowledges that all data submitted to the MTP Service
by the Customer, or its agents, is intellectual property owned
exclusively by the Customer. The Customer acknowledges, and
agrees, that the accuracy, integrity, reliability, quality,
legality, and copyright of all Customer Data shall be the
sole responsibility of the Customer, and MTP shall not be
held accountable or liable for any correction, deletion, loss,
destruction, or failure to store any such Data.
Confidentiality of Customer Data.
All Customer account data is considered confidential. MTP
will not share, rent, sell, or trade Customer information
or Customer account data. MTP may use the Customer’s
contact information to contact the Customer to provide support,
evaluate the satisfaction of service, or ensure proper billing
and payment for our service.
Data Backup and Security.
MTP shall use all reasonable efforts to protect the Customers
data and conduct data backups. It is the Customer’s
responsibility to secure and maintain their own copy of all
data, from the use of any MTP product or service.
Inappropriate Use.
The Customer, and employees or agents, will not use the MTP
Service in any way to transmit through the Service any unlawful,
harassing, libelous, unsolicited commercial email ("spam"),
abusive, threatening, harmful, vulgar, obscene or otherwise
objectionable material of any kind. The Customer agrees to
defend, indemnify, and hold MTP harmless against any claim
or action, civil or criminal, that arises from the Customers
use of the Service in any manner.
Export Regulations.
The Customer agrees to comply strictly with all U.S. export
laws and controls and assumes sole responsibility for obtaining
licenses or permits for export or re-export as may be required.
Assignment.
This Agreement may not be assigned by the Customer without
the prior written approval of MTP, but may be assigned by
MTP to a parent or subsidiary, an acquirer of assets, or a
successor by merger.
Venue and Choice of Law.
The laws of the state of New Jersey shall govern the validity
of this Service Agreement, the construction of its terms and
the interpretation of the rights of the parties hereto.
Unenforceability of Provisions.
If any provision of this Agreement, or any portion thereof,
is held to be invalid and unenforceable, then the remainder
of the Agreement shall nevertheless remain in full force and
effect.
Modification of Service Agreement.
MTP reserves the right to change the terms and conditions
of this Agreement, and all policies relating to any MTP Service,
at any time. MTP shall notify the Customer by posting an updated
version of this Agreement on the Service in question. Customer
is responsible for regularly reviewing this Agreement on www.MTP-USA.com.
Continued use of any MTP product or service after any such
changes shall constitute Customer's consent to such changes.
Notices.
Any and all notices, demands, or other communications required
or desired to be given hereunder relating to the terms and
conditions of this Agreement shall be made in writing and
shall be validly given or made to another party if personally
served; or if deposited in the United States mail, certified
or registered, postage prepaid, return receipt requested;
or if by Email when receipt is electronically confirmed. If
such notice or demand is served personally, notice shall be
deemed constructively made at the time of such personal service.
If such notice, demand, or other communication is given by
mail, such notice shall be conclusively deemed given five
days after deposit thereof in the United States mail addressed
to the party to whom such notice, demand or other communication
is to be given as follows: If to the Customer: the Customer’s
address on record in MTP account information. If to MTP the
Customer may give notice to: MTP PO Box 695 Boonton, NJ 07005-0695.
If such notice, demand, or other communication is given by
Email, such notice shall be deemed given 24 hours after sending,
or electronically acknowledged, whichever is less.
Warranty Disclaimer.
The MTP service is provided to the customer strictly on an
“as is” basis and MTP and its licensors make no
warranty, representation, or guaranty, either express or implied,
as to the fitness for a particular purpose, merchantability,
non-infringement of third party rights, reliability, availability,
or accuracy of content. MTP does not guaranty, warrant, or
represent that the service will be secure, uninterrupted,
error-free, or free of viruses or other harmful components,
or that errors or defects will be corrected.
Limitation Of Liability.
In no event shall MTP’s total liability exceed the amounts
actually paid by the customer to MTP for the MTP service under
this service agreement for the month immediately preceding
the act of injury that gave rise to the liability. Neither
MTP nor its licensors shall be liable to anyone for any indirect,
incidental, consequential, special, exemplary, punitive, or
other damages of any type or kind (including loss or inaccuracy
of data, revenue, or profits) arising out of, or in connection
with, this service or the inability to use the service, even
if MTP has been previously advised of the possibility of such
damages.
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